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Dear Clients,
We would like to clarify that this page does not deal with how we process personal data which are directly related to you (and which we mainly collect from forms present in our internet site), for which we would like to refer to the following page: https://www.ikoula.com/en/confidentiality. .
This page deals with data that we process “on your behalf” in our capacity as the host (and therefore host personal data if you have it, process IP address...), by providing you with hosting services and if required and if you have subscribed for such an option, when we provide you with backup services.
IKOULA, in its capacity as the host, is considered as a « sub-contractor » under GDPR. As a result there are a certain number of obligations especially to regulate, in its relationship with each of its clients, the conditions under which the company acts in its role as a sub-contractor.
In order for our relationship to comply with legal and regulatory requirements, we have specified, in accordance with the recommendations of the CNIL, the conditions under which we host your data. You can read the document here.
In order to be more clear, we have separated the clauses relating to GDPR and those applicable to our contractual relationship.
The two documents that are applicable (except in case of special contract signed between us ) are as follows:
IKOULA cannot replace you in your responsibility as the process manager. But, they can advice you, especially on the security measures to be implemented for your processes. But to do this, they have to know about the processes more clearly so that they can efficiently advice you and suggest security measures that they feel are more suited for your specific situation. Are you in this situation ? Please fill in the form available on the page : Download IKOULA's personal declaration form.
Based on this, our team will contact you again to update you.
In summary, IKOULA is committed to:
If IKOULA receives a request for the exercise of rights intended for you in your capacity as data controller, we will implement the procedure which you can check by clicking the following link procedure for exercise of rights
Please send a mail to rgpd@ikoula.com or dpo@ikoula.com.
This type of regulation supports our vision of hosting. We thank you for your confidence in us!